The sole trader trading as Incisal is the data controller for this service.
Address: 104-108 Gatcombe Rd, Bristol BS13 9RG
Email: info@incisal.co.uk
What we collect
Name, email, professional role, GDC number (if you give it), practice or team link, course progress, quiz results, certificates, CPD hours, PDP or reflection text you type, and login or basic security data needed to run the site.
When you subscribe, we process payment card details through Stripe. We do not store full card numbers on our servers. Stripe returns payment status and a customer or subscription reference so we can keep your membership active.
Why we use it
| Why | Lawful basis |
|---|---|
| Run your account, courses and certificates | Contract |
| Take and manage subscription payments | Contract |
| Keep the site secure | Legitimate interests (running a secure service) |
| Practice admin seeing team completion, if that feature is used | Legitimate interests / contract with the practice |
We do not sell your data. Core account processing is not based on a marketing tick. A GDC number is ordinary professional personal data, not special-category data.
Reflections
Do not enter patient names, NHS numbers, or other information that identifies a patient. If you type sensitive information we did not ask for, we may delete it.
Who helps us run the site
- Vercel hosts the app and provides Web Analytics (described by Vercel as cookie-free / aggregated).
- Hetzner hosts the WordPress / LMS in Germany / the EU.
- Stripe processes card payments for Incisal Unlimited subscriptions.
How long we keep it
We keep account, progress and certificate records while your account is open, and then for about six years after closure so CPD evidence can still be shown if needed. Security logs are kept for about 12 months.
Your rights
You can ask to see, correct or delete your data, or object in some cases. Email info@incisal.co.uk. You can also complain to the ICO at ico.org.uk.
We do not use automated decision-making that produces legal or similarly significant effects about you. A quiz pass or fail is simply marking your answers.
Children
This service is for adults in dental practice, not for anyone under 18.
Security and changes
We take reasonable security measures. No site is completely secure. We may update this policy and will change the date at the top.